FAQ

How soon should I order my cake?

Custom cakes ideally require at least two weeks notice. In general, the larger the cake, the sooner you should contact us. We take orders for only a small number of cakes on any given weekend so that we can give our full attention to each one! Please be aware that Spring and Fall are the busiest times of year for parties and we get fully booked on some weekends. That said, if you need a cake with less than two weeks notice, please contact us anyway; we might have space and we’d love to help you if we can.

 

Can you make me a cake that is free of certain allergens?

Maybe. All of our cakes are made from scratch so we know exactly what goes into them, and what substitutions we might need to make. We can easily make cakes without nuts and we also make cakes that are gluten-free. We’ve also made cakes that are lactose-free and even egg-free. HOWEVER, the kitchen is not an allergen-free kitchen. Although we take precautions to avoid cross-contamination when making an allergen-free cake, we cannot guarantee that our cakes are allergen-free. Enchanted Icing assumes no liability for any adverse allergic reactions, however unlikely, arising from eating one of products.

How much do your cakes cost?

Every cake we make is completely custom and made to order, with flavors and design as selected by the client. As a result, we don’t have a set price list for cakes. Our cakes aren’t just cake; they’re edible art made with someone special in mind. Our cakes often have great meaning to the recipient, and often provide a focal point for a celebration. The size of the cake and especially the complexity of the design (and the labor and materials involved in executing it) are the biggest drivers of the cost of a cake.

Most cakes are priced in the $6 to $12 range. Our custom cakes have a minimum charge of $150. 3-dimensional (hand carved) cakes begin at $10/serving, with a minimum charge of $250. Cupcakes begin at $30/dozen, with a minimum order of 1 dozen in a single flavor. We require a non-refundable deposit to hold your date and guarantee your cake.

Large or complex cakes requiring on-site assembly may include a set up charge. Delivery fees may also be added to your cake as applicable.

 

Do you deliver?

Yes!  We deliver most of our cakes in the NYC metro area, including Westchester and Rockland Counties  in NY, New York City, Fairfield County in Connecticut. We have, on occasion, delivered cakes as far as the Jersey Shore and Providence, Rhode Island! (And one of our cakes was hand carried by a client to Hawaii — we would have LOVED to deliver that one!)

Clients may also pick up cakes from us, but we highly recommend that we deliver all but the smallest cakes.

Delivery fees depend upon location. Please contact us for further information.

What flavors do you offer?

Please take a look at our flavor list which can be found on the menu above. We have lots of choices! Can’t find what you want? Ask us!